Refund Policy

Online Growth Hub Course By Dheeraj Singh

Last updated: March 18, 2026

Operated by Online Growth Hub, Ballia, Uttar Pradesh.

Thank you for choosing Online Growth Hub for your learning journey. We are committed to providing high-quality digital education and resources. Please read this policy carefully before making a purchase to ensure you fully understand our terms regarding digital products.

1. Nature of Digital Products

Our products (Online Courses, Source Code, Project Files) are completely digital and delivered online. Unlike physical goods, digital products cannot be "returned" once they have been accessed or downloaded.

When you purchase a course from Online Growth Hub:

  • Access is granted instantly upon successful payment.
  • Course materials, source codes, and assets are available for immediate use/download.
  • The "consumption" of the product happens simultaneously with the delivery.

Due to this nature of the business, we maintain a strict No Refund Policy on all sold courses.

2. No Refund Policy (General Rule)

All sales are final. We do not offer refunds, cancellations, or exchanges for digital products once the payment is successfully processed and access credentials (login details) have been generated.

By completing a purchase on our website, you acknowledge and agree that:

  • You have read the course curriculum, prerequisites, and description available on the course page.
  • You understand that no refund will be issued after the purchase is complete.

3. Exceptional Circumstances (Refunds Allowed)

We value fair business practices and comply with Indian payment gateway standards. Refunds are considered ONLY in the following specific technical scenarios:

  • Duplicate Payment: If you were accidentally charged twice for the same transaction due to a technical glitch at the payment gateway.
  • Service Failure: If the amount was deducted from your bank account, but you did not receive course access within 24 hours, and we are unable to manually grant you access.

Note: In these rare technical cases, please email us immediately with your transaction details. Refunds for valid technical errors are typically processed within 5-7 business days to the original payment method.

4. Non-Refundable Scenarios

To avoid misunderstandings, please note that we do NOT issue refunds for personal reasons, including but not limited to:

  • "I changed my mind" or "I don't need this anymore."
  • "I bought this by mistake" (after logging in or accessing the content).
  • "I don't have time to watch the course right now."
  • Issues related to your personal device, internet connection, or lack of technical knowledge prerequisite for the course.

5. Technical Support & Resolution

We are here to ensure you get what you paid for. If you face any technical difficulties (e.g., login issues, video playback errors, broken links), please contact our support team immediately.

We will prioritize resolving your access issues so you can enjoy the learning experience without interruption.

6. Contact Information

If you have a valid payment issue (such as a duplicate deduction) or need technical assistance, please reach out to us:

Please include your Full Name, Registered Email, and Payment ID/Screenshot in your correspondence for faster resolution.

7. Policy Updates

Online Growth Hub reserves the right to modify this policy at any time to comply with legal regulations or payment gateway requirements. Any changes will be posted on this page with an updated revision date.